Política de privacidad - privacy policy

LONJA ONLINE ESPAÑOLA S.L (en adelante, “ABASTORES”), informa a los usuarios de la página web de ABASTORES del tratamiento de sus datos personales a través de la misma.
ABASTORES se compromete al cumplimiento de la legislación aplicable en materia de protección de datos y, en especial, en el Reglamento (UE) 2016/679 del Parlamento Europeo y del Consejo, de 27 de abril de 2016, relativo a la protección de las personas físicas en lo que respecta al tratamiento de datos personales y a la libre circulación de estos datos, la Ley Orgánica 3/2018, de 5 de diciembre, de Protección de Datos Personales y Garantía de los Derechos Digitales y la Ley 34/2002, de 11 de julio, de Servicios de la Sociedad de la Información y Comercio Electrónico.
Asimismo, ABASTORES se compromete a tratar los datos personales de sus usuarios de forma leal, lícita y transparente, los cuales serán recogidos para las finalidades que a continuación se determinarán, de manera explícita, sin que estos sean tratados de forma incompatibles con dichos fines. Además, los datos recogidos de cada usuario serán tratados de forma confidencial, debiendo ser estos adecuados, pertinentes y no excesivos en relación con las finalidades correspondientes para cada caso, existiendo el deber de actualizarlos cuando sea necesario.
 
Responsable del tratamiento:
El responsable del tratamiento de los datos personales a través de la web de Abastores es la empresa LONJA ONLINE ESPAÑOLA S.L, cuyos datos son:
  • Camino de Mora s/n, Turleque, 45789, Toledo (Toledo)
  • Correo electrónico de contacto: 
Recogida de datos personales objeto del tratamiento:
ABASTORES recogerá y tratará los datos identificativos y de contacto facilitados por los usuarios a través del formulario de contacto.
Además, por el hecho de navegar en nuestra página web y mediante el uso de cookies, ABASTORES recaba datos de los usuarios (como el tipo de navegador, el sistema operativo o la dirección IP), con el objeto de mejorar su navegación en nuestra página. Si desea obtener más información respecto del uso de las cookies, puede consultar nuestra Política de cookies.
 
Finalidades del tratamiento
Los datos personales recabados a través de la página web de ABASTORES serán tratados, únicamente, para la atención y gestión de las solicitudes de contacto remitidas por los usuarios.
En cuanto a las finalidades de las cookies utilizadas por nuestra página web, puede obtener más información en nuestra Política de Cookies. Legitimación del tratamiento
La base legal para el tratamiento de datos de los usuarios es el consentimiento, de conformidad con el artículo 6.1.a) RPGD, otorgado por los mismos en el momento de completar y enviar el formulario de contacto a través de la página web de Abastores.
 
Conservación de sus datos
ABASTORES solo almacenará los datos personales de los usuarios en la medida en que estos sean necesarios para alcanzar la finalidad para la que hubieran sido recabados.
Así, los datos personales recabados a través del formulario de contacto serán conservados durante el tiempo necesario para gestionar efectivamente su petición o comunicación y, posteriormente, por un plazo máximo de 1 año. Transcurrido dicho periodo, los datos personales serán debidamente suprimidos.
 
Derechos de protección de datos usuarios web
Los usuarios de la página web de Abastores podrán, en cualquier momento, ejercer los derechos que la normativa de protección de datos les reconoce:
  • Acceso: permite al usuario conocer qué información se tiene, de dónde se ha obtenido, a quién se ha facilitado y con qué usos se ha tratado.
  • Rectificación: permite al usuario rectificar algún dato erróneo o desactualizado.
  • Supresión: permite al usuario conseguir que se dejen de tratar sus datos.
  • Limitación: permite al usuario restringir el tratamiento de sus datos, pero de forma que sean conservados para alguna finalidad posterior.
  • Portabilidad: permite al usuario obtener una copia de sus datos en forma electrónica y, en determinadas circunstancias, solicitar que sean comunicados a otro prestador de servicios. Solo es aplicable para tratamientos informatizados realizados con el consentimiento del interesado o para el cumplimiento de un contrato.
  • Retirar el consentimiento: en cualquier momento, respecto de tratamiento de sus datos personales, sin que ello afecta a la licitud del mismo.
Destinatarios de comunicaciones o transferencias internacionales de datos
Los datos personales tratados por ABASTORES a través de la página web de Abastores únicamente serán comunicados a terceros, en la medida que dicha comunicación sea necesaria u obligatoria, de acuerdo con la legislación vigente.
No se ha previsto la realización de transferencias internacionales de datos personales, sin perjuicio de que la información recabada por cookies de terceros sea objeto de este tipo de operaciones. Puede obtener más información acerca de estas transferencias en nuestra Política de cookies.
En el caso de que fuese necesario realizar una transferencia internacional de datos, ABASTORES se compromete al cumplimiento de las medidas técnicas y organizativas necesarias, sin perjuicio de las obligaciones derivadas de la normativa vigente en materia de protección de datos.
 
Modificación de la política de privacidad ABASTORES se reserva el derecho a modificar la presente Política de Privacidad, siempre en los términos permitidos por la legislación española vigente y previa comunicación a los interesados, bien mediante publicación en la aplicación o por cualquier otro medio de comunicación o difusión que se considere oportuno.
 

Fecha de publicación de la Política de Privacidad: 12/10/2020

ABASTORES PRIVACY POLICY

Abastores is committed to respecting the privacy of users and the protection and security of your personal data. Therefore, it is very important for us to inform you about the way we collect, treat and protect the personal data provided to us through our website, social networks and application. 

The use of the Abastores website and app is not intended for children under the age of 14 and, therefore, they should refrain from providing any personal information. In this regard, Abastores recommends the use of its website and its application to persons over 18 years of age.  To this end, Abastores reserves the right to check the age of users of its website and its application at any time. 

The local specific amendments referred to below also apply to consumers in those territories and, in some cases, may set different rules due to applicable local laws, rules and regulations. If so, the local specific amendment will govern in the event of a conflict.

Who is responsible for the processing of personal data?

The processing of data is carried out by and on behalf of Lonja Online Española S.L. (hereinafter, “Abastores”), which collected your data, with registered office at Camino de Mora s/n, Turleque, 45789, Toledo with tax identification number B45907987.

If you wish to contact us to resolve any questions, please write an email to contacto@abastores.com

Please note that when through our website or application you make a comment on social networks, the person responsible for the Data you provide through them will be the corresponding social network and not Abastores, and you must contact said social network to exercise, where appropriate, your data protection rights, which you can consult in the section “What are your personal data protection rights” of this Privacy Policy.

When and how do we collect your personal data?

Abastores collects and processes personal data both from users who have registered on our website and on our application, as well as users who, without having registered, browse or consult them.

Abastpres obtains and uses the IP data and other identifiers provided by the device from which you browse our website or application, as well as the Data you provide when registering as a Abastores “User”, alongside the Data obtained as a result of your browsing, requests, publications, conversations, searches, purchases, ratings from other users, participation in competitions and the Data derived, where appropriate, from the linking of your registration on our website or application with your Facebook or Google account.

Additionally, if you give us your consent, Abastores will also process the location of your device to inform you of the items that are closest to you, thus allowing you to enjoy our services in a complete way. 

What kind of personal data do we collect?

The categories of Data we collect depend on your activity and interaction with Abastores through the website, app and social media. Also, Abastores will only collect personal data that is necessary for the purposes we carry out. The following data may be collected:

  • Categories of data: Basic data
  • Collected data: Name and surname, e-mail, telephone number.  

  • Categories of data: Registration data (Information collected when you use the Abastores website and applications for informational purposes only – Information relating to your use of the website)
  • Collected data: In accordance with the choice of cookies provided (if and when applicable), when you use our Platform for informational purposes only (e.g., you do not register on the Platform, shop through the Platform or otherwise submit your data), your Internet browser automatically collects, and transfers to us, certain basic information related to your use of the Platform. Such registration data may include the type and version of your browser, your operating system and interface, the device being used, language preference, the website from which you are visiting us (referring URL), the page(s) you visit on our Platforms, the date and time of your visit, part of your Internet Protocol address (IP), your actions taken on the Platforms, and the name of your access provider. 
  • Please also note that certain features of our website and app use location-based browsing in order to provide you with the most relevant information in each case, as well as to offer you certain services. Although location-based browsing is always a user’s choice, in cases where you reject location-based browsing, the Abastores website and/or application will not be able to offer you location-based functionalities or provide you with location-based content.  

  • Categories of data: Social network data (Information collected when you use Abastores’s social media for informational purposes only – Information processed by third-party social media providers)
  • Collected data: The very use of our Platforms does not generally involve data processing activities (including data transfers) in connection with third party media platforms and/or social networks (such as Facebook and Instagram, “External Platforms“). However, if you accept the provided targeting cookie (if and when applicable) or if you use the sharing buttons that allow you to share Abastores content with your friends through these External Platforms, the External Platforms may (subject to their own legal basis) collect and otherwise process personal data about you for the purpose of providing you with personalized advertising. For more information on the scope and purposes of the data processed by the External Platform provider, including your rights and settings options to protect your privacy, please refer to the privacy notice of the respective External Platform provider.

  • Categories of data: Application data  (information collected when you interact with us in other ways)
  • Collected data: The information you share with us when you interact with us through application forms. Also when you apply for a job offer. 

  • Categories of data: Basic data and economic transaction data. (Information collected to comply with the DAC7 Directive on fiscal data reporting.
  • Collected data: name, surname, first name, ID number, passport, VAT information, postal address, date and place of birth, bank card details, bank account details, country of residence.

For what purposes, legitimate basis and conservation do we process your personal data?

In the event that you have not registered on our website and/or in our application, Abastores will process the IP of your device for the following purposes:

  • BASIS OF LEGITIMACY: Legitimate interest to improve our commercial offer.
  • PURPOSE: Identify the origin of the download of our application in order to improve the commercial offer.
  • STORAGE PERIOD: Only at the time of such downloading shall it be carried out.

  • BASIS OF LEGITIMACY: Express consent by accepting the cookies policy.
  • PURPOSE: Access your location while browsing our website or using our application to show you the products nearest you.
  • STORAGE PERIOD: Abastores will treat and keep the location of your device for the purposes indicated previously, as long as you do not disable the geolocation of your device.

In the event that you have registered on our website and/or in our application, the purposes for which we will treat your Personal Data are: 

  • BASIS OF LEGITIMACY: The basis of legitimacy that enables Abastores to process your data for the present purpose is your registration request and with it your consent.
  • PURPOSE: Manage your registration and user preferences within the registered user area, as well as to provide you with our website and/or application services that you have requested.
  • STORAGE PERIOD: The data collected to enable you to register on our website or application will be retained until you cancel your account.

  • BASIS OF LEGITIMACY: The legitimate basis for such processing is Abastores’s compliance with certain legal obligations, as well as the legitimate interest in protecting our services and products.
  • PURPOSE: To ensure the proper use of our services and products, preventing unlawful use or contrary use of our policies and values, and possibly unsubscribing you as a registered user.
  • STORAGE PERIOD: The data collected to manage your user preferences will be retained as long as you do not object to such processing.  

  • BASIS OF LEGITIMACY: Legitimate interest in improving our commercial offer. 
  • PURPOSE: To show you adverts tailored to your consumption and browsing habits obtained from the use of our application or website
  • STORAGE PERIOD: Data collected and processed to ensure the proper use of our services and products will be retained until the corresponding verification action has been carried out.

  • BASIS OF LEGITIMACY: Abastores will carry out such treatment in attention to the relationship maintained with you, taking into account that such communications will always be about our products and services. 
  • PURPOSE: To send you, by any means, including electronic means, commercial communications in relation to the products and services offered by Abastores, communications that may be addressed to you based on your consumption, browsing or use habits of our Website and/or Application.
  • STORAGE PERIOD: The data collected to show you targeted advertising will be used as long as you do not object to such processing.

  • BASIS OF LEGITIMACY: Express consent to participate in the contests we promote
  • PURPOSE: Manage your participation in the contests we organize in accordance with our legal bases
  • STORAGE PERIOD: The data collected to send you commercial communications about our own services will be kept until you unsubscribe as a registered user or object to such processing.

  • BASIS OF LEGITIMACY: Processing that we will carry out under the protection of our legitimate interest, in order to prevent fraud or unlawful acts
  • PURPOSETo collect and analyze the content of the chats in which you interact with other users, in order to verify you are making lawful use of our services.
  • STORAGE PERIOD: The storage period for this processing is 5 years.

  • BASIS OF LEGITIMACY: Abastores carries out such processing as a consequence of your acceptance of the general terms and conditions of the contract made at the time of requesting the delivery service of the item or services requested.
  • PURPOSE: To monitor delivery of the items and/or services purchased through our website and/or application.
  • STORAGE PERIOD: Those data collected to carry out the services will be kept as long as you do not unsubscribe as a registered user and do not oppose such treatment.

  • BASIS OF LEGITIMACY: The legitimate basis for carrying out this processing is the acceptance by you of our general terms and conditions at the time of contracting this service.
  • PURPOSE: To manage and control subscriptions or payment for positioning or visibility.
  • STORAGE PERIOD: The data obtained as a result of your contracting our services will be retained until the civil liability arising from said service expires.

  • BASIS OF LEGITIMACY: the legitimate basis for this treatment being the legal obligation of Abastores in accordance with the regulations for the protection of consumers and users. 
  • PURPOSE: To manage complaints and queries about the items and/or services purchased through our website and/or application.
  • STORAGE PERIOD: Those data obtained as a result of complaints or queries that you may direct to us will be kept until the corresponding complaint or query has been resolved, or for a period of 5 years to ensure its reliability. 

  • BASIS OF LEGITIMACY: This processing will only be carried out if you give us your consent to do so.
  • PURPOSE: If you have given us your express consent to this effect, we will communicate your data to third party companies outside of Abastores in order to show you advertising adapted to your consumption and browsing preferences for our own items and services, as well as those of third parties.
  • STORAGE PERIOD: The data relating to your browsing or consumption habits that we may have obtained from third parties will be kept as long as you do not revoke the given consent.

  • BASIS OF LEGITIMACY: Notification of income and tax data by legal obligation. 
  • PURPOSE: In the event that you reach a certain amount of revenue or sales we are required to collect and report such revenue and tax data under the DAC7 Directive. 
  • STORAGE PERIOD: The data will be kept for a period not exceeding 10 years in accordance with the Directive.

In general, when you unsubscribe as a registered user of Abastores, Abastores will delete all the information it has about you. However, Abastores will keep purely statistical data on the use of its resources and tools by users.

With whom do we share your personal data?

In order to fulfill the purposes indicated in this privacy policy, it is necessary for us to provide access to your personal data and to third parties that support us in the services we offer you, among which are: financial entities, tax and fraud prevention entities, government agencies, technology service providers, transport and logistics service providers and partners, marketing and advertising companies, and customer service and complaint or claim management companies. 

In this regard, we only select service providers that offer adequate guarantees through internal processes defined by both Abastores’s legal and privacy departments, guaranteeing at all times the transparency and privacy of your personal data. 

Under no circumstances does Abastores share user data with third party companies, inside or outside the European Union, for purposes other than the provision of the service without your explicit consent.

Know your data protection rights. 

You may exercise your rights of access, rectification, deletion, opposition, limitation to the processing and portability of your data, as well as the revocation, at any time, of the consents, if any, provided to Lonja Online Española, S.L., with address at  Camino de Mora s/n, Turleque, 45789, Toledo with tax identification number B45907987, attaching a photocopy of your ID card or equivalent valid identification document. For your convenience, and without prejudice to certain formal requirements established by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (RGPD), Lonja Online Española S.L. offers you the possibility of exercising the aforementioned rights via email: contacto@abastores.com

Likewise, we remind you of the possibility of making a complaint to the Spanish Data Protection Agency, especially when you consider that Abastores has not duly satisfied the exercise of your rights. This claim may be submitted to the aforementioned authority through the different options that the electronic headquarters of the Spanish Data Protection Agency offers (https://www.aepd.es/reglamento/derechos/index.html).

How to contact Abastores for privacy requests

For any questions or comments regarding this Privacy Policy or how Abastores collects and uses your Data, you may also contact our office, and email: contacto@abastores.com

This Privacy Policy was last updated in April 2023. We will inform you of any material changes to this Privacy Policy. 

Changes to the Privacy Policy

We may change the information contained in this Privacy Policy from time to time. If we do so, we will notify you in various ways through the App (for example, through a banner, a pop-up or a push notification), or we will even notify you at your email address when the change in question is significant to your privacy, so that you can review the changes, assess them and, if appropriate, object or unsubscribe to any service or functionality. 

In any case, we suggest that you review this Privacy Policy from time to time in case there are minor changes or we introduce any interactive improvements, taking advantage of the fact that you will always find it as a permanent point of information on our Web and our App.

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